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52272 Computer-supported Cooperative Work (CSCW) and Groupware
Danish title: IT-baseret samarbejdsstøtte (CSCW)
Language: English Credit points: 5
Type: Open University
Language: English

Prerequisite: 49105/21390/77142.52251.52271
Recommended semester: 7th - 9th semester
Scope and form: Lectures (Thursdays) and group work on projects (Mondays).
Examination: Evaluation of report. (13-scale)
Participant limitation: max. 24

Remarks: The course supplements 52274 which focuses on IT-support of networks organizations.
The course is listed as an A-course in the "Distributed multimedia" specialization at DTU.
Contact person: Kjeld Schmidt, Building 371, Tel. +45 4525 5174, email schmidt@cti.dtu.dk, http://www.cti.dtu.dk/personal/schmidt

Department: Department of Telecommunication
Aim: To give an introduction to computer-supported cooperative work or CSCW ("groupware" etc.). The course will introduce the student to the conceptual foundation for developing IT systems that support collaboration in organizations.
Contents: The work organization of industrial, administrative, and service organizations is currently undergoing fundamental changes which aim at improving its flexibility, reaction time, product quality etc. Accordingly, organizations shift towards distributed work styles and horizontal coordination. This transformation of the work organization is matched by a concurrent development of new types of technologies under the label "computer-supported cooperative work" or CSCW.
The course will address the following aspects of CSCW:
- The evolution of CSCW as a research and development area; the current state of CSCW technologies.
- Theories of cooperative work; issues of IT support of cooperative work.
- Approaches to the analysis of cooperative work and the design of CSCW systems.
- Overview of CSCW technologies: shared work spaces and media spaces (audio, video, graphics); common information spaces ("document management systems", "knowledge management systems"); coordination technology ("configuration management systems", "workflow management systems").
- Enabling technologies and architectures.